Duration of the backup

[webfuchs67]

Hello,
PT4 has been trying to complete the backup for more than 26 hours now.
[ img ]

My various databases are around 55 GB in size. Can it really take that long? I actually thought my system was fast enough.
[ img ]

It strikes me that there is hardly any activity from PT4 in the task manager.
[ img ]

Should I cancel or continue?

[remoomo]

Same issue here.
Is there a clean way to stop this and get back old version and old database??

[Flag_Hippo]

Hello,
PT4 has been trying to complete the backup for more than 26 hours now.
[ img ]

My various databases are around 55 GB in size. Can it really take that long? I actually thought my system was fast enough.
[ img ]

It strikes me that there is hardly any activity from PT4 in the task manager.
[ img ]

Should I cancel or continue?

Your status message is on the 'Data' folder which is part of the 'Optional Files' so you can cancel and try the backup again with everything under 'Optional Files' unchecked so you are only backing up the databases themselves. Before trying again make sure to enable logging in PokerTracker 4 so if there is an issue you can open a Support Ticket and attach your log file:

Tutorial: Reporting A Problem