PokerTracker

Hey guys!

Do you have an idea what happend here? (Picture attached) and if - maybe the solution to remove it from my database?

Thanks in advance!

Cheers!
Marco

Can you please attach the original hand history file provided to you by iPoker for this hand to a Support Ticket. By default PokerTracker 4 moves your files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option. You can identify the specific hand in a hand report sorting and/or filtering by BB Won but if you want to remove it then that session will need to be purged from the database.

Hey Hippo!

Have sent the history and saw where the problem was.

Now isn't it possible to edit the original handhisotory file instead of deleting the hole tournament history? There are 4 damaged files.

Cheers!
Marco

You can edit the original hand history file provided to you by iPoker if there is bad data in it but that isn't going to change anything if the information in the hand history has already been parsed by PokerTracker 4 and saved to your database. As I mentioned it's not possible to delete a single hand but you can purge the session and then reimport the data with either that hand removed from the original hand history file (or edited if there is an issue with it) but if you've attached the file I requested to your support ticket we can take a look to see if it's an iPoker bug or an issue with PokerTracker 4.

Alright - thank you!