some tables are not showing the HUD until I restart PT4

[HealMyHeart]

hi there

every session I have a couple of tables which don't show the hud. Every time when I choose "stop getting hands" and then choose "get hands while playing" or when I restart PT4 the HUD will load. the problem is, that it is annoying and that I loose my HUD at all tables for 1-3 hands until it's organized and loaded again.

Any tips?

thank you

[Flag_Hippo]

Make sure you are using the latest version of PokerTracker (v4.15.29) otherwise please report this to us in a Support Ticket with a log file that's recorded what's going on here:

Guide: How to Create & Submit a PokerTracker4.log File

[dexT1580]

hi there

every session I have a couple of tables which don't show the hud. Every time when I choose "stop getting hands" and then choose "get hands while playing" or when I restart PT4 the HUD will load. the problem is, that it is annoying and that I loose my HUD at all tables for 1-3 hands until it's organized and loaded again.

Any tips?

thank you

Got the same problem, have you found whats was going on ?

[Flag_Hippo]

The OP did not follow up further on this and this thread is over three years old so if you are having an issue with your HUD please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. If the HUD then doesn't appear while playing then take a screenshot and attach that and your support bundle to a Support Ticket where a technician can review your logs and advise you accordingly. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4:

Tutorial: Reporting A Problem