Poker tracker 4 configuration with poker stars Michigan

[jjsnake15]

Every time I try to configure the site it says pokerstars is not downloaded because it’s the pokerstars michigan version so I don’t know how to find it

[zip23]

Same here. If I'm gonna buy this software someone needs to post step by step directions on how to do this specifically for Michigan. I've followed the general instructions for Stars (as best I can) and I've had no luck.

[Flag_Hippo]

Things should work if you manually setup your hand history folders as all PokerStars clients worldwide use the same software and hand history format:

PokerStars Configuration Guide

Make sure PokerStars is saving your hands If it's set to save the hands (PokerStars Client -> Settings -> Playing History -> Hand History) and that PokerTracker 4 is configured to import from that folder (Configure -> Sites & Import Options -> Site Configuration -> PokerStars). If PokerTracker 4 isn't detecting the PokerStars install you will need to manually select the folder using 'Add' instead of 'Auto Detect'.

If it's set to save the hands then is PokerStars actually creating the hand history files on your computer while you are playing? Go to the folder set in PokerStars and there should be a folder with your player name and inside that folder would be the hand history files. I've seen on occasion hand histories not save to the default location (C:\Users\{Windows Login}\AppData\Local\{PokerStars Skin Name}\HandHistory) so if that's the case try creating and setting a custom hand history folder (e.g. C:\StarsHH) instead in both PokerStars and PokerTracker 4 (Configure -> Sites & Import Options -> Site Configuration -> PokerStars). If you do not see the AppData folder in Windows File Explorer then refer to this guide.

Once that is setup you can test this on a table by clicking 'Play Poker -> Get Hands While Playing'. If you need further assistance report this to us in a Support Ticket with your log file and screenshots of the following windows:

1. "Settings -> Playing History -> Hand History" in PokerStars.

2. "Configure -> Sites & Import Options -> Site Configuration -> PokerStars" in PokerTracker 4.

Guide: How to Create & Submit a PokerTracker4.log File

You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder. Please also download the installer for your PokerStars client, compress it, and attach it to a Support Ticket so that we can find out the data we need to auto detect it in PokerTracker 4.

[neinlives]

Things should work if you manually setup your hand history folders as all PokerStars clients worldwide use the same software and hand history format:

PokerStars Configuration Guide

Make sure PokerStars is saving your hands If it's set to save the hands (PokerStars Client -> Settings -> Playing History -> Hand History) and that PokerTracker 4 is configured to import from that folder (Configure -> Sites & Import Options -> Site Configuration -> PokerStars)? If PokerTracker 4 isn't detecting the PokerStars install you will need to manually select the folder using 'Add' instead of 'Auto Detect'.

If it's set to save the hands then is PokerStars actually creating the hand history files on your computer while you are playing? Go to the folder set in PokerStars and there should be a folder with your player name and inside that folder would be the hand history files. I've seen on occasion hand histories not save to the default location (C:\Users\{Windows Login}\AppData\Local\{PokerStars Skin Name}\HandHistory) so if that's the case try creating and setting a custom hand history folder (e.g. C:\StarsHH) instead in both PokerStars and PokerTracker 4 (Configure -> Sites & Import Options -> Site Configuration -> PokerStars). If you do not see the AppData folder in Windows File Explorer then refer to this guide.

Once that is setup you can test this on a table by clicking 'Play Poker -> Get Hands While Playing'. If you need further assistance report this to us in a Support Ticket with your log file and screenshots of the following windows:

1. "Settings -> Playing History -> Hand History" in PokerStars.

2. "Configure -> Sites & Import Options -> Site Configuration -> PokerStars" in PokerTracker 4.

Guide: How to Create & Submit a PokerTracker4.log File

You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder. Please also download the installer for your PokerStars client, compress it, and attach it to a Support Ticket so that we can find out the data we need to auto detect it in PokerTracker 4.

I have hand history set up properly, problem is its not the "pokerstars" app its "pokerstarsmi"
how do we get poker tracker to recognize pokerstarsmi because when I go to do it manually the application is greyed out and won't let me select it.

[WhiteRider]

PokerTracker does not need to know about the application itself - if you have the hand histories configured to be saved by PokerStars and PT4 is configured to import from the location they are being saved to then everything should work.

If the hand histories do not import please attach one of the hand history files to a Support Ticket so that we can take a look at it and find out why.