Switching from hm1 to pt4

[WhiteRider]

If you have restarted PT4 since you ran the conversion then the logs will have been overwritten, so the process would need to be re-run to generate them. That's why I said don't worry about it for now, since that will take some time. Let me see what the development team say before we decide how to proceed.
For reference the file we'd need is the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu).

[WhiteRider]

Please open a Support Ticket so that we can discuss how to proceed with this issue. Include a link to this thread and post your ticket number here or PM it to me so that I can get straight back to you.
Thanks.