PT4 doesn't start

[TheErwin]

PT4 is installed on the same disk as PT3. If I look at the properties of both programs, they are exactly the same.

If I start the programs I get a pop-up 'User account controll' in which I've to click on 'Yes'. In PT3 the publisher is 'PokerTracker Software', but in PT4 the publisher is unknown. Maybe this is a problem?

When starting PT3 I always get another pop-up, but I've never paid attention to it cause PT3 works fine:

[ img ]

When I click 'Let me continue' PT3 works fine. So maybe their is a slightly difference in the start-up?

I am the only user of my notebook, so no idea what to do about it.

[kraada]

With the default installation properties you shouldn't be seeing that box - either way though, are you saying PT4 won't start up properly for you?

[TheErwin]

No PT4 doesn't start, good conclusion :P

I've looked further and if I go to the option 'Give administrative rights to a domain user', I see 3 User for this computer:


User Name - Domain - Group
Administrator - S081232 - Administrators
s081232 - TUE - Administrators
Student - S081232 - Administrators

I have Administrator rights, so maybe the problem comes form the unknown publisher?

[TheErwin]

Ah I'm now logged in under the account name 'Administrator' and now I get the screen were I can enter my Registration Code. So It looks like if PT4 is checking if I'm logged in as Administrator instead of checking if I've admin rights?

[kraada]

That is possible though unlikely - more likely is that from your description it sounds like you are on a domain and that can cause strange behavior with PostgreSQL.

[TheErwin]

I finnaly pointed out that I can loggin with 3 different usernames (I never knew that): S081232/Administrator, S081232/Student and TUE/s081232.

As I can see all these accounts have adminrights:
[ img ]

Normally I login with the third one, in which PT4 won't start. In the first one it does and for the second I'm going to check it after this message.

[TheErwin]

For the second PT4 also starts, after which I can fill in the registration code.

I was doubting how other students login on their notebooks, thus I asked a few friends who are also students at the TUE and they also login under TUE/s08........., so that is standard.

What I can do is login on one of the other user accounts when I want to use PT4, but that is quite a cumbersome way. So I guess I'll just continue to use PT3.

[kraada]

I'll make certain one of the developers looks into this for you - this really shouldn't be happening, though domains can cause some strange behavior.

[TheErwin]

Okay, I'll wait for a response of a developer.

[TheErwin]

BUMP