Unable to connect to the database....

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Unable to connect to the database....

Postby WhiteRider » Sun Jun 23, 2013 4:47 am

I believe that is the workaround for PostgreSQL installation problems like that on Windows 8, but kraada will be able to help you further when he gets back tomorrow, or you can open a Support Ticket and one of our support techs will work with you to get things sorted out.

Can you confirm that you tried to install to a different folder?
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Re: Unable to connect to the database....

Postby PS000004 » Sun Jun 23, 2013 8:09 am

yes i install the folder on the desktop but with the same result.. always with the same error. I also see no exe after installing..
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Re: Unable to connect to the database....

Postby WhiteRider » Sun Jun 23, 2013 8:34 am

I don't think installing to the Desktop will work - try a new folder under C:\.
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Re: Unable to connect to the database....

Postby PS000004 » Sun Jun 23, 2013 2:30 pm

Thx for help it works now! I installed the program under C in a created folder.. Thx WhiteRider :oops: :D
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