Various errors and bugs

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Various errors and bugs

Postby Erlebnis » Thu Feb 09, 2012 4:55 pm

kraada wrote:Well I'm trying to figure out what is taking up all of that space - if you did a lot of importing and purging it's possible that a VACUUM FULL would help reclaim some space but it doesn't sound like that is going to be the main culprit here.

You never said - how many actual databases do you have?


Around 4 for PT4 and 3 for PT3.

So tbh I do have like 350k hands on PT3, plus some 400k on PT4 (both aprox.). The other db are all small.
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Re: Various errors and bugs

Postby kraada » Thu Feb 09, 2012 5:38 pm

Is all of this data in the base subfolder or is some of it elsewhere?
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Re: Various errors and bugs

Postby Erlebnis » Sun Feb 12, 2012 10:01 am

kraada wrote:Is all of this data in the base subfolder or is some of it elsewhere?


The C:\Program Files (x86)\PostgreSQL folder (and sub folders) actually ammount to 9.2Gb. I have no clue where the rest is.

Fact is: my computer is getting slower and slower. It's very hard to do anything on in. When I'm running PT4 and importing it gets nearly unbearable.
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Re: Various errors and bugs

Postby Erlebnis » Sun Feb 12, 2012 10:56 am

The situation is unbearable and only getting worse.

My computer is super slow all the time (even though still 100Gb free on the 300Gb HDD), especially when PT4 is open.

However, when I click on "get hands while playing" the computer starts to lag so much its unusable.

[ img ]

Please notice that when I took this shot, no tables were open and thus no hands were being played. And still Postgres takes 80% of my CPU power. For nothing apparently.

If you notice my CPU hits 100% the moment turn import on and doesn't come down from it. I can't do anything at all and it lags so much if I try to play with PT4 it causes me to fold several hands due to missed turns.

I don't have the time today but this week I'm uninstalling both PT4 and Postgre since I can't even decently use my computer anymore.
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Re: Various errors and bugs

Postby WhiteRider » Sun Feb 12, 2012 5:17 pm

PostgreSQL certainly shouldn't be using that much CPU - if you open a Support Ticket one of our support technicians will work with you to find out what is going on.
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Re: Various errors and bugs

Postby Erlebnis » Sun Feb 12, 2012 6:55 pm

WhiteRider wrote:PostgreSQL certainly shouldn't be using that much CPU - if you open a Support Ticket one of our support technicians will work with you to find out what is going on.


I have at least 3 or 4 of them and counting... ;)
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Re: Various errors and bugs

Postby WhiteRider » Mon Feb 13, 2012 6:50 am

We're a little behind with tickets at the moment due to the expansion of the beta program - if you haven't had a reply please post your ticket number here we'll check it out.
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