Stars ~ Results are wrong

[MoniesRemovalPLC]

i have purged the bad hands that were imported from my DB, just wanted to know when it will be okay to play on Stars again, do i need to wait for an update?

[kraada]

They will need to update their software but their support can email you corrected versions of these histories if you need to get everything fixed for you.

[MoniesRemovalPLC]

i s there an update yet?

[kraada]

I believe an update for their software is available now though it may take a little while for it to reach everyone as they roll it out geographically in pieces.

[r0bly0ns]

Just had this email from them...


Hello Rob,

Greetings from PokerStars!

As I promised to you yesterday I am happy to inform you that
today after the new server restart we have processed the hand
history bug has been resolved.

You can now store again your hand history to the computer hard
disk and can also request hand history from the PokerStars
software without any problems about the information in the
history you receive.

I hope you will be very pleased with the news and will continue
to enjoy our games.

If we can assist you in any other way please do not hesitate to
contact us again.

[kraada]

That's great to hear - thanks for letting us know.