Wrong winrate using cashout

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Wrong winrate using cashout

Postby ntgale » Wed Oct 02, 2024 7:09 am

what i mean, i CAN add it. but it dissapears after update. now i can see it for 29 september session and it dissapears 1 october.
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Re: Wrong winrate using cashout

Postby Flag_Hippo » Wed Oct 02, 2024 1:54 pm

I am not sure exactly what your issue is so can you please open a Support Ticket with a detailed description of your problem including screenshots, your hand histories from 29th September/1st October and your support bundle. Thank you.

Tutorial: Reporting A Problem
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Re: Wrong winrate using cashout

Postby ntgale » Sun Dec 22, 2024 11:53 am

Ipoker still import hands with wrong winings.
ntgale
 
Posts: 26
Joined: Tue Aug 07, 2012 1:56 pm

Re: Wrong winrate using cashout

Postby Flag_Hippo » Mon Dec 23, 2024 8:33 am

So we can take a look at that please open a Support Ticket here including all relevant information detailing this and a hand history sample from your iPoker skin. Thank you.
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