Page 1 of 1

PT2: download virus scanner now getting access violation

PostPosted: Sat May 03, 2008 5:13 pm
by gt30
I installed and used Shield Deluxe 2008 Virus scanner today and it detected what it thought was a virus in the ptracker folder (some file named armadillo (sp?))

I instructed the virus scanner to ignore this yet it must have screwed something up b/c whenever I try to type a key while pokertracker is active i get this error and the program terminates...
[ img ]

poker tracker works okay otherwise afaik yet i can't use any of the query functions of the database as typing is needed to do that

help please? thanks,

Re: PT2: download virus scanner now getting access violation

PostPosted: Sat May 03, 2008 9:16 pm
by APerfect10

Re: PT2: download virus scanner now getting access violation

PostPosted: Sat May 03, 2008 9:57 pm
by ptrack mike
See this thread for a patch you can use:
viewtopic.php?f=26&t=3938

Re: PT2: download virus scanner now getting access violation

PostPosted: Sun May 04, 2008 10:51 pm
by gt30
sorry for posting in the incorrect forum.

i ran the patch from the thread above and the problem still exists... any other solutions? thanks,

Re: PT2: download virus scanner now getting access violation

PostPosted: Mon May 05, 2008 9:01 am
by ptrack pat
What email did you use to purchase PT? I don't have a record of this one.

Re: PT2: download virus scanner now getting access violation

PostPosted: Mon May 05, 2008 4:53 pm
by gt30
ptrack pat wrote:What email did you use to purchase PT? I don't have a record of this one.


replace gmail w/ hotmail.com

Re: PT2: download virus scanner now getting access violation

PostPosted: Mon May 05, 2008 5:15 pm
by ptrack pat
Did you try to download and install the full version... the first link on this page...
http://www.pokertracker3.com/products/PTH/download.php

and see if you can run it then?

Re: PT2: download virus scanner now getting access violation

PostPosted: Mon May 05, 2008 5:59 pm
by gt30
ptrack pat wrote:Did you try to download and install the full version... the first link on this page...
http://www.pokertracker3.com/products/PTH/download.php

and see if you can run it then?


just tried that and i'm still getting the same error... this time with a different hex code indicated:

[ img ]

Re: PT2: download virus scanner now getting access violation

PostPosted: Mon May 05, 2008 6:01 pm
by ptrack pat
I just sent you a PM with something else to try.