pokerstars 9 man stats not showing

[jinzerd]

My PA stats wont show up on 9 man sngs but they do on 10 mans and also on the 10 mans there not in the right place even though i set up the preferred seat? any help appreciated.

[APerfect10]

First, download and install the latest beta version.

[url=http://www.pokertracker3.com/forums/viewtopic.php?f=24&t=19218q8]Beta Release v1.19.6[/url8q8]

Also, make sure that your PokerStars "Play In" language is set to English.

Best regards,

Derek

[jinzerd]

umm....that doesnt really help me? I have 1.19 and my pokerstars is in english is 1.19 the first one to support 9 mans im confused

[dabluebery]

I'm having this problem despite upgrading to the current beta version. I play in English.

[APerfect10]

Enable logging, open PokerStars, play a single 9max SnG then send me the PAHud.log file via the [url=http://www.pokertracker3.com/support/7xo]Support system[/url7xo] so that I can look into the issue.

[url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=8207xo]Tutorial: How to Create a Log File[/url7xo]

Best regards,

Derek

[jinzerd]

umm i sent in a ticket and havent heard anything back yet It still doesnt show up for 9 mans any actual help?

[WhiteRider]

They may have replied to your ticket - have you looked? Click Support/[url=http://www.pokertracker3.com/support/mytickets.phpkz7]My Tickets[/urlkz7].
The notification emails sometimes seem to go missing in junk-mail filters etc.

[APerfect10]

[quote="WhiteRider"rf8]They may have replied to your ticket - have you looked? Click Support/[url=http://www.pokertracker3.com/support/mytickets.phprf8]My Tickets[/urlrf8].
The notification emails sometimes seem to go missing in junk-mail filters etc.[/quoterf8]

I replied to your ticket awhile back. Please see the link that WhiteRider provided...

-Derek