error: Unable to launch auto-import for site: PokerStars.

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error: Unable to launch auto-import for site: PokerStars.

Postby MindsEye » Mon May 26, 2008 12:35 am

I have not been able to import hands from pokerstars. Neither from a file nor auto-import. When I try to auto-import I get this error: Unable to launch auto-import for site: PokerStars. Reason: PokerStars auto-importer needs configured.

When I click on the pokerstars configuration tab there is no option to 'add' the site, so I think the site has already been detected. It also says that pokerstars is not configured to save hand histories to disk, however I am having my hand histories saved to the hard disk through pokerstars and I can view those files.

Recently I had to download a new copy of pokerstars due to some update or something. So I reinstalled pokerstars to a different directory. So when I originally installed pokertracker 3 I had 2 copies of pokerstars on my hard drive. I have since deleted the 2nd copy of pokerstars and than reinstalled postgre and pokertracker. I still get the same problem. Maybe I am missing something really easy here. Does anyone have ideas about what I should do?
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Re: error: Unable to launch auto-import for site: PokerStars.

Postby WhiteRider » Mon May 26, 2008 4:37 am

On that PokerStars configuration tab, does it list the correct folder where the hand histories are being written?
If not, you need to click the ... button and browse to it.
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Re: error: Unable to launch auto-import for site: PokerStars.

Postby MindsEye » Mon May 26, 2008 5:23 am

Looks like problem solved thanks.
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