Manual file import not producing results

[antipathy]

Saving the email sent from pokerstars (copy paste from email client)

PokerTracker 3.00 build 2

Manual Import, from file.

Log below:

2008/05/22 00:49:33: Info: Import beginning
2008/05/22 00:49:33: Info: Import file: Z:\home\carlos\email
2008/05/22 00:49:33: Info: + Complete (0 hands, 0 errors, 0 duplicates)
2008/05/22 00:49:33: Info: Import complete. 0 hands in 1 file were imported. (0 errors, 0 duplicates)

It appears there is a patch for v2 - viewtopic.php?f=28&t=4493

Is this a known problem?

[Peligroso]

I don't think there should be a problem with this. Are you copying it into a .txt file? Make sure the file ends on .txt and see if that helps.

[antipathy]

No.

2008/05/22 01:19:08: Info: Import beginning
2008/05/22 01:19:08: Info: Import file: Z:\home\carlos\email.txt
2008/05/22 01:19:08: Info: + Complete (0 hands, 0 errors, 0 duplicates)
2008/05/22 01:19:08: Info: Import complete. 0 hands in 1 file were imported. (0 errors, 0 duplicates)

email.txt:
PokerStars Tournament #88912040, No Limit Hold'em
Buy-In: $4.00/$0.40
180 players
Total Prize Pool: $720.00
Tournament started - 2008/05/19 - 06:59:26 (ET)

Dear me,

You finished the tournament in 2nd place.
A $144.00 award has been credited to your Real Money account.

You earned 154.48 tournament leader points in this tournament.
For information about our tournament leader board, see our web site at
http://www.pokerstars.com/poker/tournam ... der-board/


Congratulations!
Thank you for participating.

[WhiteRider]

Ah, that's the wrong email!
You need to request the full tournament results from pokerstars separately to that email that you automatically get.
See the Requests menu on stars.

[antipathy]

*smacks forehead*

Never knew that option existed.