Fastforward Poker - no HUD but importing hands

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Fastforward Poker - no HUD but importing hands

Postby Froop0 » Mon May 06, 2013 2:43 pm

As the title states, I'm having problem with my HUD in fastforward poker on partypoker.

I've checked "enable fastforward HUD"

I've followed every step in your "fastforward guide":
Start PokerTracker 4
Start PartyPoker and Login
Click "Get Hands While Playing" in PokerTracker 4
Join a Fast Forward Poker table

I even saw in one thread that it was suggested that i should open pokertracker through the start menu and "logging enabled" however this didn't solve the problem either.
I've been running everything as admin and I've turned UAC off.

Could it be because I'm running partypoker through a danish client? It is abit wierd since I'm not having any issues with my HUD on regular tables.

Hope someone will be able to help me resolve this issue.
Froop0
 
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Re: Fastforward Poker - no HUD but importing hands

Postby kraada » Mon May 06, 2013 3:36 pm

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Once we have your log we can look into this more effectively for you.
kraada
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