Importing BlackChipPoker Hand Histories

[JimboNYY24]

Hi,

I'm trying to import hand histories that were sent to me by BlackChipPoker support. They sent it to me in a word document that PokerTracker insists is an unrecognized file format. I tried converting it into a .txt file only to run into the same error. I noticed that previous BlackChipPoker hand histories were imported as .dhh or .phh file type (not sure which actually got imported). Any help on how to get these imported? Much appreciated. Thanks!

Jim

[kraada]

I'm not certain those emailed hand types are supported, but if you'll send us one of the files via a support system we'll look into it.