All-In EV not shown correctly

[Vinmunt]

Hello,

My All-In EV is not shown correctly in some hands. This really bothers me, because it's giving me an invalid EV-graph; one of the reasons I recently purchased PTR3.

One of the hands: QQ vs JJ, my AIEV is the same amount that I lost.
If you can tell me how to manual adjust this, or how to fix this, I would like you to tell me.

Example:

Full Tilt - $0.02 NL (6 max) - Holdem - 6 players
Hand converted by PokerTracker 3: http://www.pokertracker.com

Hero (MP): $2.03
CO: $2.88
BTN: $2.16
SB: $1.52
BB: $2.14
UTG: $2.64

SB posts SB $0.01, BB posts BB $0.02

Pre Flop: ($0.03) Hero has Qd Qh

fold, Hero raises to $0.06, CO calls $0.06, fold, SB raises to $0.55, fold, Hero raises to $2.00, fold, SB calls $0.97 and is all-in

Flop: ($3.12, 2 players) 8c Kh Ad

Turn: ($3.12, 2 players) Jc

River: ($3.12, 2 players) 7c

Hero shows Qd Qh (One Pair, Queens) (Pre 83%, Flop 92%, Turn 14%)
SB shows Jh Jd (Three of a Kind, Jacks) (Pre 17%, Flop 8%, Turn 86%)
SB wins $2.92

[WhiteRider]

This can happen when you bet/raise more than your opponent has and they call - this is in our system to be fixed and if you want a notification when the fix is released please open a Support Ticket.

[Vinmunt]

It's too easy to answer with a standard anwer. I want more of a response than that.
I did some research in other topics, and saw you give this same answer earlier. This means this problem is going on for longer.

So please answer these questions:
- When do you think this problem will be solved?
- Is there a manual way to adjust this problem?

A good view of my EV was one of the main reasons to buy PTR. So I'm very unsatisfied with this bug, as the EV-graph is far from right at the moment.

[StevenM]

It's too easy to answer with a standard anwer. I want more of a response than that.
I did some research in other topics, and saw you give this same answer earlier. This means this problem is going on for longer.

So please answer these questions:
- When do you think this problem will be solved?
- Is there a manual way to adjust this problem?

A good view of my EV was one of the main reasons to buy PTR. So I'm very unsatisfied with this bug, as the EV-graph is far from right at the moment.

Our response is as good as you can get for an issue that we have confirmed exists, and is scheduled to be fixed. We cannot predict the future, we need to wait until this issue has been solved before we can provide any further advice.

When : We don't know, too many factors to ever allow us to make a statement on deliver dates
Manual method: None exists

Please be aware that PokerTracker 3's all-in EV graph is quite limited compared to PokerTracker 4's All-in Equity Adjusted Winnings graphic capabilities. We no longer include All-in EV because this is a stat concept with many flaws, it is not truly EV because EV requires knowledge of an opponents range of hands rather than their actual holdings. Additionally a bias is introduced into all-in EV anytime you are playing in multiway pots. For more details please review this very insightful blog post on the topic of all-in EV, and why we chose to replace it in PT4 with all-in equity adjusted winnings combined with Net Adjusted Winnings for tournament players.

https://www.pokertracker.com/blog/2011/ ... -in-equity

[Vinmunt]

Thank you for your answer.

I am obliged to use PTR3, as PTR4 isn't available on OS.X. So that isn't an option.

I understand you can't predict the future. But 'future' is still a little too abstract for me. I don't need an exact date, but I would like to know if
this can be solved within a few weeks/months or maybe over a year.

Vinmunt

[StevenM]

I understand you can't predict the future. But 'future' is still a little too abstract for me. I don't need an exact date, but I would like to know if
this can be solved within a few weeks/months or maybe over a year

We don't provide abstract time frames, there are too many variables to keep even the loosest of commitments. We only provide time frames when we know for sure we will meet it, ir somewhere nearby. Unfortunately we made the mistake of providing lose time frames too many times in the past, it hurt us (and our users) far more than it helped - therefore we no longer provide any time frames unless we expect to meet it. I know this isn't what you wanted to hear, but at least we are very honest about our expectations, and we don't provide false hope.

PS: PT4 for OSX will be available VERY soon. Hang on!

[lipedb]

they will never fix the program, and if they fix it, they will use on PT4, forcing us to buy PT4..

[WhiteRider]

The issue reported in this thread was fixed - please update to v3.14.

PT3 Download Page

There is a known issue with incorrect equities in some iPoker hands in 3.14 but if you have another issue please open a Support Ticket and attach the hand history file and tell us exactly what problem you have.