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problem with the program

PostPosted: Tue Sep 13, 2011 2:24 pm
by JCDurocher
Hi everyone,

I have a problem with my program.. i'm not able to use it when i play a sit a go or a tourney...

do you have any solution?

thanks

Re: problem with the program

PostPosted: Tue Sep 13, 2011 3:40 pm
by kraada
Can you be a little more specific? Are your hands importing? Do you get any errors when trying to import while playing? What version of PT3 are you currently using?

Re: problem with the program

PostPosted: Thu Sep 29, 2011 12:20 pm
by JCDurocher
In cash game, the program work perfectly.. but when i play a mtt or sit n go.. the program dont work...

dont know why...

anyone has the same problem?

Re: problem with the program

PostPosted: Thu Sep 29, 2011 2:43 pm
by WhiteRider
What exactly doesn't work? Are hands importing but the HUD or results not working?
For the most common issues check the FAQ: Importing to PT3 or FAQ: PT3 HUD, but if you explain what is wrong in more detail we'll be able to help you more effectively.

Re: problem with the program

PostPosted: Thu Oct 06, 2011 10:06 am
by JCDurocher
When i play Mtt, I don't have any statitstic of the players in the table. It's like te program is not able to import stats in the table when its MTT.. sorry for my english im french so i try my best to explain...

write me back please

Re: problem with the program

PostPosted: Thu Oct 06, 2011 10:30 am
by kraada
What poker site are you playing at?

Re: problem with the program

PostPosted: Thu Oct 06, 2011 10:45 am
by JCDurocher
playing with pokerstars..

Re: problem with the program

PostPosted: Thu Oct 06, 2011 11:20 am
by kraada
And you do not see hands importing either? Or are the hands importing but the HUD is not displaying?

Re: problem with the program

PostPosted: Thu Oct 06, 2011 2:27 pm
by JCDurocher
What is HUD ?... sorry for my english

Re: problem with the program

PostPosted: Thu Oct 06, 2011 3:34 pm
by kraada
The display on the table - you say it's not showing any data. In PT3, can you see the data? When you're importing, does the status number increase for "hands"?