UPDATED: TableTracker - Full Tilt (Requires v3.09.6+)

[APerfect10]

UPDATE - March 12, 2011
I am proud to announce that we have officially resolved the issue with Full Tilt and the TableTracker scanners are now back online permanently and this issue should not arise again! :)

Due to the changes made, this requires upgrading to v3.09.6 BETA (or greater). PokerTracker -Download

We are going to compensate all Full Tilt users who were affected by this down time by extending your subscription for free (up to 6 weeks). To receive compensation you must:

1. Have attempted a TableTracker search on Full Tilt during the affected down time
2. Request compensation before April 12, 2011
3. Send a message to us via the PokerTracker support system requesting compensation by clicking here.

With PokerTracker, you can be assured that we are always working hard to provide you with the best software and support. TableTracker is the first service back online which was affected by these Full Tilt changes.

Best regards,

Derek


Original Post on February 17, 2011
As of February 8, 2011, TableTracker has been returning very few (or no) tables for Full Tilt searches.

Around the middle of December 2010, Full Tilt began to aggressively block data miners and data mining companies. Unfortunately, due to their aggressive blocking, legitimate services such as TableTracker (and any of our competitors) have been caught in the crossfire. It is important to note that every other table selection service is experiencing these exact same issues; it is not limited to TableTracker. We were able to work around the issue for a period of time; however, as of February 8th that is no longer the case.

I understand that many of you are frustrated that you can no longer use TableTracker on Full Tilt and we are as equally as frustrated and are working as hard as we can for a solution. We have been in contact with Full Tilt and are hoping to work out a solution so that we can once again provide TableTracker coverage on Full Tilt. We are trying our best to expedite this process to have the service back up and running as soon as possible.

I will continue to update this thread as new information is learned about a possible solution and an estimated date of being back online.

I appreciate everyone's patience and understanding. If you have any questions, please post them here and I will gladly answer them.

Best regards,

Derek

[Pnewell34]

Thank you for this notice - can I anticipate that my subscription will be added on since the time things began to fall off? Although I do use it for PS, much of my play is on FT.

[APerfect10]

If within 2-3 weeks, we are near or building towards a solution; we will gladly extend everyone's subscription for the down time.

If after 2-3 weeks and no progress is being made then we will gladly refund everyone's payment in full if you request it.

I will post further information on how to claim subscription extensions and/or refunds as the time draws closer.

Best regards,

Derek

[APerfect10]

Good news! We expect to have TableTracker working on Full Tilt again this week. :mrgreen:

Please check back for further updates. Once everything is confirmed as working properly and tables are being returned by searches, I will post extension instructions in this thread for those of you affected by this down time.

Best regards,

Derek

[erosbandi]

I can not search FTP via TT...is it normal operation nowadays? I got "There were no tables that meet your criteria", but PS can be searched...

[WhiteRider]

What version of PT3 are you using?
What limits are you searching for?

TT searches are working with Full Tilt for me.

[erosbandi]

It's ok now...

[WhiteRider]

Thanks for following up.